Frequently asked questions about the ecosero webinar platform

On request, you can receive a free introduction to the advanced functions of ecosero PREMIUM.

With the optionally bookable telephone dial-in option (from 14.95€ / month plus VAT), you can also participate in your events in the virtual room simply by telephone.

With the additional option Digital Signature you can have documents signed in a legally secure way directly online during your web conference.

You can upload your documents/presentations for each event, which are immediately displayed on the whiteboard at the start of the meeting. These can be saved, and easily reused at subsequent events.

Customer service is very important to us: Contact your personal contact person in our German-speaking in-house support team at any time.

We will gladly take the time to answer your questions and find an individual solution for you.

The ecosero video conference room is based on HTML5 and runs entirely in your web browser.
You and your participants do not need to install any additional software to plan and participate in meetings.
Of course, the use of common mobile devices (smartphones, tablets) is also possible.

With the optionally bookable telephone dial-in option, you also enable participation in your events in the virtual room simply by telephone.

You get an All-in-One solution for

• Highly interactive live events
• Recording of event and download as video webinar
• Playback of events via playback
• Live online group work
• Predefined and customised live polls.

Post your vacancies directly on your ecosero web pages and conduct interviews in the web conference room.

Create questionnaires and tests to monitor participants' learning progress.

Conveniently create certificates and link them to learning progress checks for automatic certificate issuance.

Plan, create, publish, hold and invoice events, including booking and cancellation management as well as speaker and participant management. With event templates, enquiries and documents and much more.

Record new video webinars in the ecosero video/web conference room or upload existing videos and offer them for sale via online event management.

Create and manage event vouchers for campaigns.

Structured storage and management of topic-oriented files with content description. Upload documents on events with access authorisation and download option.

Create, manage and automatically send invoices for your clients in your name (e.g. participant fees, honorariums).

Users (employees, clients) can submit structured questions, suggestions and proposals to you as the portal owner at any time via a predefined feedback page.

Creation of news entries and descriptions via WYSIWYG editor. Display of news entries in a news area.

Plan and manage your meetings comfortably via your ecosero calendar.
You can create appointment series and choose between manual and automatic invitation of your participants with reminder function.

When creating an appointment, you can grant selected persons moderation authorisation in advance without an additional moderator licence. These persons can start and moderate the virtual room via a link, even if you as the organiser are not present.

You can upload your documents/presentations for each event, which are immediately displayed on the whiteboard at the start of the meeting. These can be saved and easily reused at subsequent events.

Home page consisting of up to 3 sections (news, events and individual section) with your logo and colours.

Predefined and customisable emails, automatic sending of emails when booking, cancelling, rescheduling, etc.

Integration of the calendar e.g. with Outlook, Lotus Notes, Thunderbird via iCal standard

Simply offer online appointment booking for counselling and service via your eCalendar. More reach, no travel, no time wasted. Your customers will thank you.

You can upload new documents live in the virtual room during a session and share them for download by participants.

Increase participant engagement at any time with predefined and customised polls.

You and participants can share the entire screen content or individual windows for all users to view.

Whiteboard controls allow you to annotate important parts of your presentation together.
With a touch screen, you can write or draw directly on the whiteboard.

Communication is secured with end-to-end SSL encryption.
All our servers are operated in a DSGVO-compliant manner in German data centres.

You can distribute participants in a virtual room to up to eight group rooms (break-out rooms) for a certain period of time, with full functionality like the main room.
Without additional licence costs.

Several participants can hold the moderator role in the virtual room at the same time.

ecosero can record your sessions for later playback.
You can distribute the link of the recording. Via the link, the recording can be played back in the web browser at any time.
A download of the recording, e.g. for publication, is also possible.

In the ecosero web conference room, audio and video are transmitted in the highest quality using WebRTC technology.
WebRTC enables high quality audio and video real-time communication (RTC) with very low latency.

Please compare the licence conditions of the competition with our offer.
Often a licence is bound to a named person and only this person can start a video conference room.

With ecosero, you can assign the role of "organiser" to as many people as you like (staff members, external speakers) - regardless of the number of licences. All "organisers" can create and hold meetings. There is also no obligation for the "organisers" to be present during the event. The number of licences required depends only on the number of events to be held at the same time .

Per ecosero licence unit or room a monthly licence fee of EUR 14.99 is charged.

The number of signatures is limited to 30 per month and ecosero licence. For more extensive uses we offer extended licence options.

Please compare the licence conditions of the competition with our offer.
Often a licence is bound to a named person and only this person can start a video conference room.

With ecosero, you can assign the role of "organiser" to as many people as you like (staff members, external speakers) - regardless of the number of licences. All "organisers" can create and hold meetings. There is also no obligation for the "organisers" to be present during the event. The number of licences required depends only on the number of events to be held at the same time .

Per ecosero licence unit or room a monthly licence fee of EUR 14.99 is charged.

The number of signatures is limited to 30 per month and ecosero licence. For more extensive uses we offer extended licence options.

Please compare the licence conditions of the competition with our offer.
Often a licence is bound to a named person and only this person can start a video conference room.

With ecosero, you can assign the role of "organiser" to as many people as you like (staff members, external speakers) - regardless of the number of licences. All "organisers" can create and hold meetings. There is also no obligation for the "organisers" to be present during the event. The number of licences required depends only on the number of events to be held at the same time .

Per ecosero licence unit or room a monthly licence fee of EUR 14.99 is charged.

The number of signatures is limited to 30 per month and ecosero licence. For more extensive uses we offer extended licence options.